Frequently Asked Question

Sending Mail from a Shared Mailbox
Last Updated 4 months ago

If you have permission to open a shared mailbox, you may also send mail from that shared mailbox.

Outlook Desktop:

  1. Click New Email
  2. Click the From dropbox
  3. Choose Other E-mail Address
  4. Enter the address of your shared mailbox
  5. Click OK
  6. Each time you compose a message, click the From button to chose which account to send from
  7. Test this functionality to ensure that permissions are properly set up.

Outlook Web Access:

  1. Click New message
  2. Click the three dots to the right of Discard
  3. Click Show From
  4. Click From
  5. Choose Other E-mail Address
  6. Enter the address of your shared mailbox
  7. Click OK
  8. Each time you compose a message, click the From button to chose which account to send from
  9. Test this functionality to ensure that permissions are properly set up.

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