Bushnell's Help Desk Ticket System

In order to streamline support requests and better serve you, we utilize this site. To open a ticket, click "Open a New Ticket" and follow the prompts or send an email to helpticket@bushnell.edu from your Bushnell email address. Don't forget to search through our Knowledge base articles above!

Location:
Fennel House

Hours:
Monday - Thursday (8 AM - 6:30 PM)
Friday (8 AM - 5:00 PM)

Featured Knowledge Base Articles

Outlook: Email and Calendar

How Do I Add Another User’s Outlook Folder to My Outlook Profile?

Outlook (Desktop)The user's folder should automatically appear. If it doesn't, follow the steps below to manually add the account. Click File in the ...

Subscribing to a Group on Outlook Web Access

1. Select the Group2. Click on the group profile picture to the left of the name3. Click Follow in Inbox to switch on

Checking Your Bushnell Email for the First Time

After your account has moved to Office 365, there are a few quick steps to take before you can check your messages. Go to Microsoft Outlook Sign in ...

Sending Mail from a Shared Mailbox

If you have permission to open a shared mailbox, you may also send mail from that shared mailbox.Outlook Desktop: Click New Email Click the From ...

Adding Bushnell Email to your iPhone/iPad (Office 365)

Open the Settings app, in the fifth section down, click Mail In the second/third section down, go to Accounts If you have already used Bushnell ...

Printing and Faxing

Email to Print on Campus (Wireless Printing)

Bushnell Library Email-to-Print You can email your essays and other documents from your laptops, tablets and phones to an email address that will ...

Library Staff: Release a Library Print Job for a User

There may be times where you will need to release jobs for a user. Perhaps they forgot their password. The most common case will be when someone ...

Add Money to Your Bushnell Print Account

If you run out of the print quota provided to you by the Student Tech Fee, you can add more money. It's simple! Visit the library circulation desk ...

Secure Print on Konica Minolta Copy Machines

Secure print is a technology that allows you to print a job from your workstation and have the copy machine hold your job until you arrive. It's ...

How to Add a Printer

From an on-campus computer, you can print to any networked copy machine on campus. Click Start → Settings → Devices → Printers and Scanners ...

Software

Downloading Office 365 Applications on up to 5 Computers (Mac and Windows)

Your student tech fee provides you with a license for Microsoft Office while you're studying at Bushnell University. To download Office onto your ...

Wireless

Wireless Connection for Android

Go to Settings Tap on Wi-Fi Choose Bushnell-Onboard Choose Connect The onboard web page will pull up. (If it doesn't try to navigate to a ...

Wireless Connection on iPhone & iPad

1: join the Bushnell Guest wireless.2: open a browser and to go wifi.bushnell.edu. 3: Click start4: Click student.5: log in. 6: If using windows ...

Wireless Connection for Mac

1: join the Bushnell Guest wireless.2: open a browser and to go wifi.bushnell.edu. 3: Click start4: Click student.5: log in. 6: If using windows ...

Wireless Connection for Windows

If you have a Chromebook, try the IoT instructions first. Click the Windows icon for the Start Menu Click the Gear icon for Settings Click Network ...

Wireless Connection for Streaming, Gaming or "Internet of Things" Devices

These instructions are also great for Chromebooks, which cannot join the regular Bushnell-Student wifi. These instructions work for students only. ...

Bushnell's Help Desk Ticket System

Featured Knowledge Base Articles

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