Bushnell University Help Desk

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Beacon Learning (Canvas) (2)

Articles for students or Faculty needing help with Canvas

Can I get added to this course in Canvas?

First time logging into Beacon Learning (Canvas)
BeaconLearning Faculty (77)

Guides for faculty members.

Accessibility - Basics/Online Course Content

Accessibility - Quiz User Overrides for Extra Time

Add CoursEval Link to BeaconLearning Course

Adjust Course Upload Size

Annoucements - Basics
BeaconLearning Students (13)

Guides for students.

Beacon Learning - Sync Canvas Calendar

BeaconLearning - Canvas Mobile Assignment Upload

BeaconLearning Video Tutorials

BigBlueButton - Presenter

BigBlueButton - Set Your Status
Bushnell Account Help (7)

Guide's to Account Help

How do I view and/or print a Transcript?

How to reset Bushnell Password?

How to setup Multi-Factor Authentication?

How to Submit a Help Ticket

New Faculty/Staff Account Creation
Campus Applications (16)

Goldmine, BBSIS, ERP, Jabber, etc

Budget Managers: Invite to Financial Edge NXT

Campus Closure Tips

How To Add an Adoption on FAST (ecampus)

How to Approve Invoices

Log in to Adobe Sign
Classroom Technology (3)

Guide to Classrooms

How to setup my classroom.

How to Use Classroom Technology

Using Virtual Classroom Technology
Jenzabar for Staff/Faculty (13)

Guides to Jenzabar for Staff/Faculty

Census Date Attendance Reporting

How/When do I submit a Jenzabar Ticket?

Izenda7 User Account Set Up & SSO

J1Desktop - Basics

J1Web - Faculty Basic Navigation/Class Roster
Mac (2)

Tips & Tricks for Mac's

How to Map a Network Drive on a Mac

If your Mac restarts and a message appears
MBA (6)

Knowledgebase articles specific to MBA students

How do I access my classes?

How do I navigate BeaconLearning?

How do I read the gradebook?

How do I turn in an assignment?

How do I use the Discussion Tools?
Microsoft Office (15)

Tips & Tricks for Office

Adding a Channel for your Course on Stream

Basic SharePoint training.

How to Access Any Office 365 Application

How to Add a Shortcut to OneDrive from SharePoint

How to use TurnItIn Draft Coach
My.Bushnell Guides - Students (14)

Guides to My.Bushnell

Add or drop classes

Changing address in My.Bushnell

Grant/Define FERPA Permissions

How can I make a Payment for My Student?

How Do I Register For Graduate Classes?
Nursing VR Headset (4)

KB Articles for Nursing Meta Quest 3 VR Headsets

Basic VR Controls

Creating a new boundary

How to screencast the Meta Quest 3?

Using Oxford Medical App
Outlook: Email and Calendar (18)

How to's for Email and Calendars

Adding Bushnell Email to Outlook on a Personal Computer (Office 365)

Adding Bushnell Email to your Android Phone (Office 365)

Adding Bushnell Email to your iPhone/iPad (Office 365)

Attachments: Something went wrong connecting to OneDrive

Checking Your Bushnell Email for the First Time
Paycor (3)

Help documents around the Paycor HR & Payroll System

Logging in for the first time

Requesting Time Off

Supervisors: Approve Timecards
Phones (9)

Campus desk phones, cell phones, and other.

Add the GoToConnect Chrome extension

How Do I Access my Voicemail?

How Do I Forward a Voicemail?

How do I get Voicemail Transcriptions to my email inbox?

How Do I Set My Voicemail Greeting?
Printing and Faxing (8)

Printing, Scanning & Faxing Issues

Add Money to Your Bushnell Print Account

Campus Printers

Email to Print on Campus (Wireless Printing)

Find Me Printing (Campus Wide Print Release)

How to Add a Printer
Remote Work FAQ (2)

Tips and Tricks for Working Elsewhere

Get Started/Create a Team in Microsoft Teams

How can I hold a meeting with my Team?
Scope of Support (3)

FAQs regarding what Help Desk and Media Services will and will not support.

What kind of events will Media Services provide service for?

What Media equipment is available for reservation?

Will Media Services support an event without a ticket?
SHARP Series -- Printing, Copying, Scanning. (7)

Additional category for printing, copying, and scanning issues with the "New" SHARP Copiers.

Blank Page Skip

Copy Booklet

Printing Booklet

Printing/Copying from the Bypass Tray

Register Program
Software (1)

Downloadable software

Downloading Office 365 Applications on up to 5 Computers (Mac and Windows)
TaskStream (3)

Help articles for Students and Faculty for using TaskStream!

(Faculty) Grading Manual Items and Task Stream

(Faculty) Integration to BeaconLearning Course

(Students) TaskStream (Signature Assignment) Submission Steps
Web Browsers (4)

How to's for Web Browsers

Clearing your browser's cache

Enable Cookies in Microsoft Edge

How to Have Chrome Ask Where You Want to Download Files

Removing Toolbars from Google Chrome
Windows (1)

Tips & Tricks for Windows

How to Map a Network Drive for PC
Wireless (1)

Wireless Documentation

Join Bushnell Wi-Fi

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